PERSONAL DATA PROTECTION POLICY

LES ETABLISSEMENTS CHARLES CHEVIGNON are concerned about protecting your privacy and intend to ensure the protection of the personal data entrusted to us.
In fact, to ensure the operation of the website accessible at the address
https://chevignon.com/ (hereinafter the " Website ") published by LES ETABLISSEMENTS CHEVIGNON (hereinafter the " Company " or CHEVIGNON) , the latter are required to collect a certain amount of personal data (hereinafter the "Data"). The purpose of this policy is to provide you with as much information as possible on how your personal data will be processed in compliance with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms in its amended version as well as in compliance with other applicable French and Community texts and in particular the GDPR (European Regulation of April 27, 2016).

I - THE PERSON RESPONSIBLE FOR THE PROCESSING OF COLLECTED DATA

The data controller who collects data and implements the processing is: ETABLISSEMENTS CHARLES CHEVIGNON12/16 rue Sarah Bernhardt92600 Asnières-sur-Seine RCS of Bobigny: n°316 643 170Categories of Personal Data Collected Definition: Personal Data is any information relating to a natural person, or a natural person visiting the Website, allowing their identification directly or indirectly. The Company collects the Data of adult natural persons and minor natural persons aged between 16 and 18, subject to having obtained parental authorization from the legal representative(s). Consequently, the Company cannot be held liable and the Company reserves the right (i) to carry out any checks concerning the age of the person concerned and (ii) where applicable, to immediately delete any customer account and/or cancel any order in progress if the above conditions are not met. When you register and/or create your personal account and/or place an order and/or make a positive statement, the Company collects the following Data in particular:

  • Name
  • First name
  • Postal delivery address and, where applicable, any additional information relating to delivery
  • Billing address
  • Email address
  • Date of birth
  • Phone number
  • The size
  • The size
  • Sex
  • Clothing preferences
  • Your tastes
  • IP addresses when browsing the Website
  • Information relating to transactions and monitoring of the commercial relationship (details of products purchased, quantities, amount, payment terms, discounts possibly granted)
  • Information relating to participation in competitions and/or any promotional operations (date, frequency, responses to competitions, prizes awarded).

In addition, the Company collects, when using the Website, connection data (date, time, protocol of the visitor's computer, pages consulted) for statistical purposes. The Company processes, only when the customer creates their "customer account", the geolocation of the latter via their IP address. This Data is only used to facilitate the creation of the personal account and is neither retained nor reused subsequently. The Company also collects information relating to the terminal used for the purpose of connecting to the Website (the type of terminal, the operating system, the browser, the access provider, the IP address of the terminal, the geolocation data of the terminal). When ordering a product on the Website, the banking service providers with which the Company has entered into contractual agreements also collect and process Data concerning your means of payment (bank card number, expiry date of the bank card, visual cryptogram, the latter not being retained, etc.). The payment processes are secure. The Company, for its part, processes the partial number of the bank card, composed of the first six (6) numbers and the last four (4) numbers as well as the expiry date of the bank card as transmitted by the bank. This Data does not allow banking transactions to be carried out. Some Data is mandatory, others are optional in accordance with what is indicated to you at the time of collection of the Data.

II - PURPOSES OF DATA COLLECTION: WHY DO WE COLLECT THEM?

Most of the Data that you communicate to the Company is first of all necessary for the processing and delivery of orders, but also for the purposes of ensuring the commercial relationship and in particular:

  • Managing your customer account
  • Managing customer satisfaction and collecting your opinions
  • The fight against fraud
  • The organization of competitions

The collection of your Data also allows us to:

  • Offer you products according to your tastes, need to ensure certain operations relating to commercial prospecting through various channels: e-mail, postal mail, SMS notification on mobile, social networks
  • Complete your subscription to our newsletter and be regularly informed of our offers;
  • Develop commercial statistics;

NB Some web pages of the Site may contain web beacons to count the number of visitors to the Site and/or provide us with a certain number of indicators. These web beacons may be used by some of the Company's subcontractors, in particular to measure and improve the effectiveness of the Site. In any event, the information obtained from these beacons only allows statistics to be gathered on the traffic to certain pages of the Site in order to better serve you.

III - LEGAL BASIS FOR COLLECTION

The data is collected:

  • Either on the basis of the contract entered into by the person concerned when it is a Customer because CHEVIGNON needs certain information to process orders, interact with its customers and deliver.
  • Either for non-customers on the basis of CHEVIGNON's legitimate interest when you receive promotions by post
  • Either on the basis of your consent when it comes to electronic communications for non-Customers

In any case, you have the option to withdraw your consent to commercial prospecting in accordance with Article VI below.

IV - HOW IS YOUR DATA PROCESSED AND WHO HAS ACCESS TO IT?

Your Personal Data is hosted within the European Union.
The Data collected is only intended to be used by the Company.
The company may however call upon commercial and technical subcontractors such as:

  • Those who assist us and help us manage loyalty programs, customer relationship management (CRM);
  • Our marketing agencies to carry out our advertising, marketing and sales campaigns,
  • Those who assist us and help us provide IT services, for the maintenance of our database and related software and applications: these services may sometimes have access to your data to carry out the requested tasks to which the data could be transmitted temporarily and securely.

Guarantees have been taken to ensure a sufficient level of protection of the Data.
Your data may be transmitted to subcontractors located outside the territory of the European Union.
If the protection regime of such a country is not considered adequate by the European Commission, a cross-border flow agreement in accordance with the standard contractual clauses of the European Commission will be concluded in order to regulate the transfer of data and ensure a sufficient level of protection with regard to the requirements of French and European regulations.
Your Data may also be transmitted for the purpose of responding to an injunction from legal authorities.
In any event, the Data will never be transmitted to third parties for commercial purposes, nor sold or exchanged, without your express consent.

V - DURATION OF STORAGE OF YOUR DATA

Your personal data is kept for a period depending on the purposes of the collection, namely:

  • Commercial prospecting for 3 years from the last contact or purchase
  • 10 years under our legal and contractual obligations
  • Fight against in-store fraud under legal prescription conditions

VI - HOW TO CONTACT THE COMPANY TO EXERCISE YOUR RIGHTS?

In accordance with the European Data Protection Regulation, you have the right to access, object to processing, modify (rectify, update), delete, withdraw consent, limit and port your Personal Data and may define post-mortem directives. If applicable, a copy of your identity card may be requested. You may also file any complaint with a supervisory authority such as the National Commission for Information Technology and Civil Liberties www.cnil.fr. CHEVIGNON complies with the rules applicable to each prospecting channel in French law and under the GDPR. In all cases, CHEVIGNON gives you the possibility to oppose it either by an unsubscribe link present on the page, or through your account, or by text message by sending a stop text message. Certain Data not provided or any opposition to their collection may make certain services offered on the Website inaccessible, for example: an order for products and/or participation in a competition or promotional operation. You can exercise your rights by writing to the following address ETABLISSEMENTS CHARLES CHEVIGNON, Customer Service, 6 to 10 Boulevard Foch, 93807 Epinay-sur-Seine Cedex; by contacting us by email via serviceclients@chevignon.fr . You also have the option, at any time, to unsubscribe from the newsletter by clicking on the unsubscribe link provided for this purpose.

VII - THE DPD OR DPO

CHEVIGNON has a Data Protection Officer whose mission is to ensure compliance with the regulations in force on the protection of personal data.
You can contact the CHEVIGNON DPO at the following address: DPOChevignon@chevignon.fr
You can also go to the CNIL website www.cnil.fr

VIII - AND COOKIES?

To learn more about cookies, please click here