Create an account on Chevignon in a few clicks:

- Go to the “My Account” icon at the top right of the home page

- Enter the information on the login page and then click CREATE ACCOUNT

- Finalize the creation of your account by confirming receipt of a notification sent to your email address

If you do not receive the notification, be sure to check your spam folder.

Shipping charges depend on your order amount and your shipping country.
Depending on the products ordered and as indicated on each product sheet, the delivery time, including transport, is understood to be 3 to 6 working days, with the exception of (i) sales or promotional periods during which the delivery time may be extended to 10 working days (ii).

For any order in France less than €150, the costs are:
Colissimo signature: €6.95

Beyond 150€, in France, delivery is free.
Details relating to prices and delivery conditions are available in our General Conditions of Sale.

As soon as your order leaves our warehouse, you will be immediately informed by email.
This message will also provide you with your package number and a link to the online tracking of your order. You will then just need to click on this link to view in real time where your package is.
You can also find this number on the details of your order in your “My Account” area, allowing you to view the stages currently being processed.

Currently, delivery is only available within France and to countries where the euro is the official currency.

For orders delivered outside France, standard home delivery costs €8 for orders under €250 and is free for orders of €250 or more.

Express delivery is available for €15, regardless of the order value, with no free shipping threshold.

The estimated delivery time for orders shipped outside France is 7 to 10 days. Please note that delivery times may vary in the event of delays experienced by the carrier.

In the event that one of our products does not meet your expectations, you may exercise your right of withdrawal within 14 days of receiving your order, without having to provide a reason.

Returned products must be unworn, unwashed, in perfect resalable condition, with their original tags attached and in their original packaging.

This right does not apply to products made to your specifications or clearly personalized, in accordance with Article L. 221-28 of the French Consumer Code.

Returns are free of charge for orders delivered within France. For orders delivered outside France, return shipping costs are the customer's responsibility.

For more details on the terms of application of these different services, we invite you to consult our General Conditions of Sale .

You are responsible for return shipping costs.
It is recommended that you have your parcel tracked at the following address:
Logistique NC
Service Retours
17 Avenue du Noyer A La Malice
95380 Louvres 
France

All data from your order and payment is sent encrypted using the SSL protocol from your computer to the electronic payment terminal of our banking partner.

You can check the security system by placing a closed padlock at the bottom of the page, a security symbol. You can therefore pay online with complete peace of mind.

Payment by check is currently not possible.

The promotional code is associated with a specific operation. It is for single use and promotional codes cannot be combined with each other.

Use of the Promo Code: The promotional code must be entered in the "I have a promo code" field by clicking on "OK", present below the order amount, when filling your basket and before confirming your order. Indeed, once your order has been confirmed, it is not possible to re-credit the commercial advantage associated with a promotional code. It would then be permanently lost.
Furthermore, we strongly recommend that you finalize your order immediately after entering your code to avoid any malfunction that would cause you to lose the benefit.

If you would like to be kept informed of all the "good deals" on Chevignon products, do not hesitate to subscribe to our Newsletter.